N 3:
- Good morning. My name’s Stock.. I’m the new technical adviser. I’ve got an appointment with Mr. Hopkinson at 11.30.
- That’s right, Mr. Stock. Mr. Hopkinson is expecting you. Do take a seat, please.
Oh, Mr. Hopkinson, Mr. Stock ‘s here now. Oh, I see. Very good.
I’m sorry, Mr. Stock. Mr. Hopkinson’s at the meeting., but it’ll be over in a couple of minutes. If you’d just like to wait over there, I’ll make a cup of coffee for you. There are some magazines on the table over there.
- Thank you very much. I’m a bit early.
- Reception. Very good, Mr. Hopkinson.
Oh, Mr. Stock, Mr. Hopkinson’s on his way down now.
N 4:
- Good morning, sir. Can I help you?
- I’ve got an appointment with the Company Secretary.
- Yes, may I have your name, please?
- McCluskey. I’m from Jonsons.
- Oh, yes, he’s expecting you. It’s on this floor. Go round past the lift to the left… do you see? It’s the first door on the left from here.
- Thank you very much.
Exercise 4. Make the necessary substitutions to have the dialogues complete.
1. – I’m Mr. …. I’d like to see your Manager.
- I’m sorry, have you an …?
2. – I’m afraid you can’t see him without..
- Sorry, but I have to. My matter is …
3. – I have an appointment for today, 12 o’clock.
- What’s your …, please?
- Mr. …
4. – I was driving by so I decided to …
- Sorry, but Mr. Darsey …
- I don’t mind …
- Do take a …, there are some magazines on …
Exercise 5. Ma ke up your own dialogues according to the role-play:
Problem
A visitor comes to the office without having arranged an appointment. A secretary greets the visitor and finds out whom he wishes to see.
The visitor has a difficulty in getting past the secretary of the person he wants to see.
Role 1: You are a secretary who greets the visitor and finds out whom the visitor wants to see. Use the following expressions:
Can I help you?
Can I have your name, please?
I’m afraid..
He did ask me not to disturb him.
I’ll tell him you are here.
Role 2: You are the visitor who has come to the office. You haven’t got an appointment. Try to obtain an interview with the Manager. Use the following expressions:
I’m … / My name is …
I’ve come to see…
I’m sure he’d be sorry if we weren’t able to meet.
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