2020-10-10
912
Successful managers …
- are happy when their staff make progress in the company.
- try to be positive even when times are difficult.
- tell head office if any of their staff make mistakes.
- praise their staff as often as they can.
- encourage employees to speak out if they are unhappy.
- make sure they know what’s going on outside their organization.
- keep in touch with their staff and customers.
- never dislike any member of their staff.
- concentrate on their employees’ strong points and try to correct their weak ones.
- ignore people’s weak points, pretending they don’t exist.
- enjoy new challenges.
- don’t find it easy to delegate responsibility.
Ex. 5.5. Find a word in the text that matches each definition below. The words appear in order.
- expecting other people to obey rules completely ….;
- needing a lot of your time and energy …..;
- involving the agreement of most people in a group; democratic …..;
- giving training or advice for a specific job or task …..;
- advising and helping someone more generally over a longer time period ….;
- exchange of information between people so that they work well together …..;
- where people and jobs are divided into many levels of importance …..;
- taking action before it's needed rather than waiting until problems develop ….;
- showing a lot of care and attention …..;
- including every possible detail and avoiding mistake ….;
- wanting to do something very much so that you will not let anything stop you ….;
- a problem that delays or stops progress …...
Ex. 5.6. Make phrases by matching an item from each column.
| lack | on your own and be self-motivated | |
| know | the initiative | |
| work | vision and fail to show leadership | |
| take | where you stand | |
| keep | quickly after a setback | |
| give | general strategy into specific objective | |
| recover | up to date with developments in the field | |
| translate | feedback in an appropriate way |
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Ex. 5.7. Complete the text about teams with the words in the box.
| breathing carry out feedback guiding issuing progress report back running |
The ability to lead teams is a key skill in the modern business world. The team leader has to move between a variety of approaches: ……. instructions and supervising closely at times, …… and encouraging and offering advice at other times.
The team leader is of course responsible for monitoring overall ….., but once the team is up and ….., and the objectives and team roles are clearly defined, then he or she may take a back seat for short periods of time.
Team members like to feel that they can ……. their roles without the leader …. down their neck all the time.
However, they do need to …… regularly, and the team leader is expected to give them constructive …… on their performance.
Ex. 5.8. The following pairs of words are frequently confused. Choose the correct word to complete each sentence. Then write sentences of your own to illustrate the meaning of the other five words.
| ensure | assure |
| dissatisfied | unsatisfied |
| effective | efficient |
| morale | moral |
| criticism | critics |
1. A good manager will ….. that his staff have an opportunity to express their opinions.
2. In my opinion, the demand for this product is still largely …..
3. The new machine is very economical to run - it is quick, clean and very …..
4. The ….. of the story is that if you must dismiss someone, you had better do it quickly.
5. Our new advertisements have come in for a lot of …. – many people consider they are in poor taste.
Ex. 5.9. Inversion can be used for emphasis when certain words/expressions come at the beginning of a sentence. Study the patterns and the list of words/expressions in the box. Then practise inverting the sentences that follow.
- Never before did I compromise my goals. - Under no circumstances should you smoke here. - Rarely does he attend our classes!
- Hardly had I finished writing the letter when the phone rang. - Only by guessing can you solve this puzzle.
| Under no circumstances... | Never … |
| Not only... but also... | Rarely.. |
| Only... | On no account … |
| Hardly... when … | Not until... |
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1 You should not give up if you experience a rejection or disappointment.
On no account.........................................................................
2 She is very determined and has a lot of initiative.
Not only...................................................................................
3 We had hardly launched the product, when orders started flooding in.
Hardly ………………………………………………………………….
4 One has rarely faced the number of problems that this assertive manager did in setting up his business.
Rarely......................................................................................
5 It wasn’t until H&M agreed to sell our products that the business really took off.
Not until..................................................................................
