Ex. 5.10. The words in the following sentences are in the wrong order. Put them in the correct order, using inversion to make each sentence emphatic in tone

1. tasted have never I pizza better a

2. new products do lot money rarely a make of

3. costs we only profit our can by a reducing make

4. on we commercials the no television can account moment afford at

5. the supermarkets under no put products their circumstances will our on shelves

Ex. 5.11. Discuss the following points:

- What personal qualities are essential in a good manager?

- What professional skills/abilities are essential in a good manager?

- What approach to people should a good manager have?

- Looking at the three basic management styles mentioned in the Text, I would say that my own style is (or would be) …., because ….

- ‘Good managers are born, not made.’ Do you agree or disagree with this statement?

- Draw a mind map of your own personal management qualities. Put yourself in the middle, then have an inner ring of headings like the five in the person specification, and finally outer branches that show your qualities. Use your own ideas, but feel free to use the ideas in the unit as a starting point. When you finish, show your mind map to a colleague and discuss it.

Ex. 5.12. Study these examples. Then work in pairs and practise making excuses and giving advice. Use the phrase ‘if only...’ to discuss the complaints that follow.

A 'There just are not enough hours in the day to do all the things I have to do. If only I had more time!

В ‘Well, why don’t you manage your time better? If I were you, I’d delegate more of my work’.

A 1 always have far too much to do, but I never get paid overtime. If only I wasn’t so overworked and underpaid.

В ‘It might be an idea to think about employing a secretary. And you should try saying ‘no’ when your boss gives you more work to do Maybe you could ask for a rise, too’.

1 ‘My staff never seem to listen to me, so they always get things wrong I spend hours each day telling them how to do things properly’.

2 ‘Head office is always cutting my budget I never have enough money to do anything properly’.

3 ‘They never let me run things my way. Someone is always checking up on me. If it isn’t head office, it’s that regional manager who’s always on my back’.

4 ‘I’m always being interrupted in my office when I have an important call, or when I want to get down to writing a report’.

5 ‘The paperwork is unbelievable. I’m up to my eyes in it I have to read through a stack of papers in my in-tray every morning’.

6 ‘They’re always moving the goalposts. They give me a sales target to meet, then they raise it three months later’.

7 ‘I wish someone would tell me what’s going on in this place. I’m always the last to know about any new policy’.

8 ‘My area manager never praises me. I’d like more feedback from him, a pat on the back now and then. Frankly, I’ve no idea what he thinks of my work’.