Model answer

Dear Sir or Madam,

I’m writing in response to your advertisement on your website for a tennis course in Bath, England.

I have always wanted to play tennis so I’m very interested in joining the course; however, I do not have my own racquets and don’t wish to buy racquets at this time. Is it possible for me to hire racquets and balls for the duration of the course? Also I have poor eyesight and have to wear glasses all the time. I would like to know if your course is suitable for someone like me.

I’m afraid that I have to be back in Malaysia by 31st December so I am unable to stay in England for the whole three weeks. Is it possible for me to get a partial refund if I want to leave one week before the end of the course?

I’m looking forward to hearing from you.

Yours faithfully,

Philip Wong

(156 words)

You should spend about 20 minutes on this task.

You are due to move into a rented apartment next month but you will not be able to because you have some problems.

Write a letter to the landlord. In your letter:

· explain your situation

· describe your problems

· tell him/her when you think you can move in

Write at least 150 words.

Dear Miss Berry,

As you know, I have rented 41 George Roche Road from you for six months from 15th August. However, I am afraid I will no longer be able to move in on that date, as my plans have had to change because of illness.

During the summer vacation, I was working in a company as a Project Manager. Towards the end of my shift, I slipped and fell on a wet floor and broke my wrist. Luckily, it was a clean break and didn't require surgery. However, it is my right wrist, and so I am unable to write for the time being.

At present, I am at home in Kuala Lumpur until the plaster can be taken off – I think this should be in the last week of September. I will then return to my course in Canterbury and take up residence at 41 George Roche Road.

I hope this will not cause you any difficulties.

Yours sincerely,

Rachel Yu

(164 words)

You should spend about 20 minutes on this task.

You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.

Write a letter to the landlord. In your letter:

· state your reason for writing

· describe the problems and explain how you feel

· propose a solution and risk the landlord to take action

Write at least 150 words.