A: Is Laura walking to work today?
B: No, she isn't. She's driving her new car.
Making a complaint
it doesn't work it doesn't fit a receipt a refund an exchange |
b In pairs, practise the dialogues from the tapescript on page 156. |
П
Match the phrases to the pictures. Write A-E in the picture column.
pidure | dialogue 1 | dialogue 2 |
□ | □ | □ |
и | □ | □ |
□ | □ | □ |
□ | □ | □ |
□ | □ | □ |
a OS Listen to dialogues 1 and 2 and match them to pictures A-E. Write 1 or 2 next to each picture.
B Listen again and tick (/) the phrases you hear in the boxes in Ex. 1.
8 Communication |
a Read the tapescript on page 156 and complete the How to box.
make a complaint
|
4 Work in pairs.
Student A: look at the information below. Student B: turn to page 127.
Roleplay 1
You bought an Ace Technology C100 computer at Computer Central in Danby Street, Dublin yesterday. You paid €1250. It doesn't work because the screen is broken. You want to exchange it for another one. Roleplay 2