A comparative analysis of the concepts: information, knowledge, wisdom

Although commonly included as a level in DIKW, "there is limited reference to wisdom" in discussions of the model. Boiko appears to have dismissed wisdom, characterizing it as "non-material".

Zeleny described wisdom as "know-why", but later refined his definitions, so as to differentiate "why do" (wisdom) from "why is" (information), and expanding his definition to include a form of know-what ("what to do, act or carry out"). According to Nikhil Sharma, Zeleny has argued for a tier to the model beyond wisdom, termed "enlightenment".

Ackoff refers to understanding as an "appreciation of 'why'", and wisdom as "evaluated understanding", where understanding is posited as a discrete layer between knowledge and wisdom. Adler had previously also included an understanding tier, while other authors have depicted understanding as a dimension in relation to which DIKW is plotted. Rowley attributes the following definition of wisdom to Ackoff:

Wisdom is the ability to increase effectiveness. Wisdom adds value, which requires the mental function that we call judgment. The ethical and aesthetic values that this implies are inherent to the actor and are unique and personal.

Cleveland described wisdom simply as "integrated knowledge—information made super-useful". Other authors have characterized wisdom as "knowing the right things to do" and "the ability to make sound judgments and decisions apparently without thought". Wisdom involves using knowledge for the greater good. Because of this, wisdom is deeper and more uniquely human. It requires a sense of good and bad, right and wrong, ethical and unethical.

Knowledge is a thought in the individual's mind, which is characterized by the individual's justifiable belief that it is true. It can be empirical and non-empirical, as in the case of logical and mathematical knowledge (e.g., "every triangle has three sides"), religious knowledge (e.g., "God exists"), philosophical knowledge (e.g., " Cogito ergo sum "), and the like. Note that knowledge is the content of a thought in the individual's mind, which is characterized by the individual's justifiable belief that it is true, while "knowing" is a state of mind which is characterized by the three conditions: (1) the individual believe[s] that it is true, (2) She can justify it, and (3) It is true, or it [appears] to be true. (Italics added. Bold in original.)

Information meets the definition for knowledge by description ("information is contained in descriptions "), and is differentiated from data in that it is "useful". "Information is inferred from data", in the process of answering interrogative questions (e.g., "who", "what", "where", "how many", "when"), thereby making the data useful for "decisions and/or action". "Classically," states a recent text, "information is defined as data that are endowed with meaning and purpose."

Information definite knowledge acquired or supplied about something or somebody the collected facts and data about a particular subject a telephone service that supplies telephone numbers to the public on request. the communication of facts and knowledge computer data that has been organized and presented in a systematic fashion to clarify the underlying meaninga formal accusation of a crime brought by a prosecutor, as opposed to an indictment brought by a grand jury


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