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Thank you for your letter of November 1st. We regret being unable to execute your order.

We have the pleasure of informing you that…

We are very sorry indeed to have to advise you of a delay in Executing Contract №

As requested in your letter we have give the priority to Contract №

We have every reason to believe that we will be able to meet the delivery date.

We wish to explain why there was a delay in shipment.

We apologise for the delay which was due to circumstances beyond our control.

Unfortunately we have run out of the material you asked for. As you have particularly requested only this material we will not offer a substitute, but hope we will get delivery of a new consignment within the next two months.

We will be unable to complete delivery by the stipulated date and would appreciate if you would agree to extend the delivery time.

If you wish to cancel your order, you may, but I think you will find that most manufacturers are faced with the same difficulties at present.

Our difficulties are only temporary. We hope you will understand the circumstances that compel us to do it.

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