2015-06-24
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a) ___ the addressee’s company name
b) ___ the street name in the return address
c) ___ the writer’s company name
d) ___ the ZIP Code in the return address
e) ___ the town in the mailing address
f) ___ the addressee
25. Определите, к какому виду делового документа относится представленный ниже отрывок.
…………………………………
I regret that we have had a less than satisfactory experience with Alicia Johnson, whom you sent to us as a temporary secretary on June 10. Her curt nature of dealing with customers on the phone resulted in three separate complaints made to me by displeased callers. Unfortunately, I was forced to let her go after the first day.
Since I know your firm to have reputation of providing decent services, I am confident my experience is merely an uncommon aberration. Nonetheless, I trust this information to be useful to you.
………………………………….
a) Letter of application
b) Letter of complaint
c) Letter of confirmation
d) Letter of invitation
Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки.
(1) ___: Graduate Council Members
From: (2) ________
Department of Basic Pharmaceutical Sciences
Date: September 5, 2010
Subject: (3) ________
After a review of the pharmaceutics curriculum in the Department of Basic Pharmaceutical Sciences, five new courses are being submitted for approval.
Please find the enclosed information for each course: a (4) _______, a syllabus, and a Request for New Course Number form.
J. D.
a) ____ Dr. Jane Doe
b) ____ New Graduate Course Application form
c) ____ To
d) ____ ULM Course Offerings
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