Business Letter Self-Assessment Test

Are the following statements True or False?

1. With block format, all new paragraphs are indented.
True
False

2. In business letters a salutation is generally followed by a comma or a colon.
True
False

3. Business letters should be simple and easy to read.
True
False

4. It is advisable to wait a day between writing and sending an important letter.
True
False

5. The date on a business letter should appear after the salutation.
True
False

6. An "Enclosure" note should appear below the typed name of the sender at the end of the letter.
True
False

7. The first paragraph of a business letter should be comprised entirely of "small talk".
True
False

8. Contact information generally appears in the closing paragraph of the letter.
True
False

9. Identifying the audience is one of the first steps in planning a business letter.
True
False

10. It is considered standard formatting to include the recipient's address before the salutation in a business letter.
True
False

Sending Information
Lingua Services Galactic Ltd 69 Milk Street, LONDON SW7 6AW, UK Tel: +44 20 123 4567 Fax: +44 20 765 4321 Email: info@linguaservicesgalactic.com Date Ms Andrea Philips Dreamtime Movies Universal Ltd 54 Oxford Road Skagnes SK3 4RG Dear Ms Philips Translation Services & Fees Thank you for your letter of 22 January enquiring about our translation services. Lingua Services Galactic offer a full range of translation services to help you in the development of sales literature and web sites. I have pleasure in enclosing our latest brochures and price list from which you can see that our prices are highly competitive. I look forward to calling you in a few days. Yours sincerely James Brown James T Brown Sales Manager Enc: 3

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