Air traffic management (ATM)

− What modern technology in air traffic management (ATM) do you know?

− How can ATM be improved to provide safety and reliability?

− What is your opinion on “One sky... global ATM” concept and “The Single European Sky” project? What are their goals and strategies? What do they mean for future ATM?

− How do you see the future of controller-pilot communications?

− Will data link communications replace voice transmission?

− What modern technology to aid safety has been introduced in your country?

− What can you say about advanced equipment, modernized service stations for ATC?

− What about the improvements in ground-to-air surveillance and communication?

− Has modern technology changed the job of ATC?

− What problems can you foresee in the future?

− What changes need to be made?

The aircompany you are working for

− What can you bring to your company?

− What are your company priorities?

− What services and convenient benefits for passengers are provided by your company?

− The airline’s image – what does it mean for your company?

− How do you try to add value to the airline’s image?

− How do you feel about making announcements?

− Do you give any information about the flight progress?

− If you encounter an unexpected delay, do you let your passengers know how you are trying to resolve the situation?

− What events can create a great deal of anxiety with the passengers? Express your opinion based on your experience.

− What do you do to make your passengers feel comfortable and safe during the flight?

Passengers behaviour

− In what ways do people behave badly when flying?

− Have you ever seen or heard about someone misbehaving on a plane? What happened?

− What are the common types of passenger misbehaviour?

− How to protect the flight crews from passenger misconduct? Do you support the idea of a single international reporting system?

− What policy does your company introduce towards disruptive passengers?

− How do you see cabin safety?

− What could be done to provide cabin safety?