Design and implementation of the electronic government

E-gov strategies (or digital government) is defined as "The employment of the Internet and the world-wide- web for delivering government information and services to the citizens.

E-Government (short for electronic government, also known as e-gov, Internet government, digital government, online government, or connected government) consists of the digital interactions between a government and citizens (G2C), government and businesses/Commerce (G2B), government and employees (G2E), and also between government and governments /agencies (G2G).

 Advantages of E-Government Implementation: Advantages and benefits of e-government implementation are the same for both developed and developing countries. However, e-government applications have many benefits for citizens, business and government entities. E-government applications allow people, businesses, and government sectors to access to available government information 24 hours a day, 7 days a week, which improves the quality of these services. According to implementation of e-government will reduce cost and levels of organizational processes by streamlining and re- organizing operating procedures. Moreover, the using of e-government systems will improve the performance of government agencies and that it will deliver the public service effectively and efficiently for all customers. In addition, declared that e-government has great benefits regarding economizing and improving of governments service operations, including efficiency, reduced transactional costs, increase the transparency and increased services for citizens. Furthermore, identifies e- government benefits as follows: reduction of customers’ and organizations’ time, effort and costs improvement of service delivery and citizens’ satisfaction increase of users’ ICT skills, internet knowledge and computer usage. creation of new business and work opportunities

In addition identified many advantages of e-government implementation such as: improves efficiency of government agencies in processing of data improves services through better understanding of users’ requirements, thus aiming for seamless online services.Share information and ideas between all government agencies and department to build one mega data base. assists a government’s economic policy objectives by promoting productivity gains inherent in ICT and e-commerce. Helps in building trust between governments and citizens, an essential factor in good governance by using internet- based strategies to involve citizens in the policy process, illustrating government transparency and accountability

E-government (short for electronic government) is the use of electronic communications devices, computers and the Internet to provide public services to citizens.

The concept of e-service (short for electronic service) represents one prominent application of utilizing the use of information and communication technologies (ICTs) in different areas. However, providing an exact definition of e-service is hard to come by as researchers have been using different definitions to describe e-service. Despite these different definitions, it can be argued that they all agree about the role of technology in facilitating the delivery of services which make them more of electronic services.