2015-05-26
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S: May I help you?
O.R.: Yes, I'm looking for a blouse.
S: What's your size?
O. R.: I wear size 12. Could you show me some blouses in solid
color?
S: What colors do you want?
O. R.: Yellow and white.
S: They are over here.
O. R.: What's the material?
S: It's fifty percent cotton and fifty percent polyester.
O. R.: This white blouse looks nice. I'd like to try it on.
S: The fitting room is to your left.
O. R.: I think this blouse is all right.
S: Very well, ma'am. Will that be cash or credit card?
O. R.: I'd like to give you a check.
S: We need at least one piece of identification.
O. R.: Here is my driver's license.
S: All right. We can accept your check.
3.
O. R.: These shoes are pretty. What colors do they come in?
S: Presently we have them in brown and black.
O. R.: Could you show me the black shoes in a medium heel?
S: We have them in a higher, lower, and medium heel. Just a minute.
I'll bring you the pair you wanted to see.
4.
Yelena Polyakova - Y.P., Saleswoman - S.
Y.P.: Yesterday I bought this skirt
S.: Do you have the receipt with you?
Y.P.: Yes, I do.
S.: You'll get your refund in room 208, on the second floor.
V. Act out the situations
1. You must urgently fly from London to New York. Phone the travel agency or a booking office and book a seat on a plane. Give the date on which you want to leave London, If you want a return ticket, say so to the clerk. Say when you are planning to fly back to London.
2. You are at London airport. Ask someone how to get to the counter you want (you're flying by a British Airways plane). Thank the person who has shown you the way.
3. You are checking in at the British Airways counter. Unfortunately, you have excessive weight. Ask the agent how much you must pay extra Ask him if the plane has been called yet, and which gate it is boarding at.
4. You are meeting a friend at an airport in Canada. The plane hasn't arrived on time. Ask the clerk at the inquiry office why there is a delay and how long it is going to be. Thank him for the information he gives you.
5. You are going through security check. You don't want to put your camera on the belt, because you're afraid the film might be damaged. Ask the officer if he could check your camera by hand.
VI. Ask your friend:
– Одинаковы ли правила для пассажиров, путешествующих за рубеж?
– Что нужно заполнить перед тем, как пройти таможенный досмотр?
– Что можно увидеть на посадочном талоне?
– В каком случае нужно платить дополнительно?
– Как нужно заполнять иммиграционный бланк?
– Что нужно указать в иммиграционном бланке?
– Куда нужно идти после выполнения всех формальностей?
– Где можно заполнить декларацию и иммиграционный бланк?
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