2015-09-06
316
The following dialogue takes place in a department store. Look at what the shopper says and complete the dialogue. The first is done for you.
| Assistant: | (1) Can I help you? |
| Shopper: | Yes, it’s these jeans. I bought them here a week ago, and I’m not satisfied with them. I’d like my money back. |
| Assistant: | (2)................................................................................................ |
| Shopper: | Well, when I washed them, they shrank so much I couldn’t put them on again. And look how the colour has faded! |
| Assistant: | (3)................................................................................................ |
| Shopper: | Only once. And in lukewarm water. |
| Assistant: | (4)................................................................................................ |
| Shopper: | Dry them? Why, I... uh... I just hung them up, as I always do. Didn’t even use a machine. |
| Assistant: | (5)................................................................................................ |
| Shopper: | No, I haven’t. I’m afraid I lost it. But you can see they’re yours, can’t you? |
| Assistant: | (6)................................................................................................ |
| Shopper: | What do you mean you can’t unless I’ve got one? Look at the label. They must be yours. What more proof do you need? |
| Assistant: | (7)................................................................................................ |
| Shopper: | I don’t care what the policy of the store is. I’d like to see the manager about this! |
| Assistant: | (8)................................................................................................ |
| Shopper: | I don’t care. I can wait! |
