Exercise 3

Choose the most suitable word or phrase to complete each sentence.

1. The shop won't change any goods without the original bill/receipt.

2. I gave the assistant $10 and she gave me four dollars rest/change.

3. Most of the tourists went bargain looking/hunting in the old part of the city.

4. The food mixer has a twelve month safe/garantee.

5. The washing instructions for this shirt are given on the notice/label.

6. I'm sorry, but the dress you want is not available/possible in red.

7. A carrier bag is free with each buyer/purchase over $5.

8. There are consumer protection laws that affect every retailer/purchase.

9. I'll have to take the toy back to the shop to exchange it because the mechanism is defect/faulty.

Listening

A. Work in pairs. Try to guess what Hiro and Kim are saying about the Walkman. Write your guesses above the blanks.

Hiro: Kim: Hiro: Kim: Hiro: Kim: How do you like your new Walkman? ………………………………….. Why is that? Well, it was a waste of money. It was …………………………………………. but after a month, it doesn’t work. Why don’t you take it back to the ………………….…………………………. I’d like to, but I don’t have the receipt.

B. Now listen to the conversation and complete the sentences, but do not erase your guesses. Afterward, tell the class about any different answers you have. Why are or why aren’t they possible?

Speaking


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