Body of the letter

A typical business letter consists of 3 paragraphs:

· Writing introduction or acknowledgement, in case there has been any previous correspondence

· Giving information and stating the facts

· Referring to future action.

Complimentary Close

A complimentary close is a polite way of bringing a letter to a close. The expressions used should suit the occasion and match the salutation.

Signature

The signature is placed either on the left margin or spaced from the right margin and aligned under the address and date that are put in the right-hand corner.

Enclosures and Copies

If there are any documents or papers enclosed with the letter, you should always indicate it by writing ‘Encl.’ or ‘Encls’ at the bottom left-hand corner:

Encl.: Invoice

‘c.c.’ indicates that a copy of the letter has been sent to those whose names are put against this abbreviation:

c.c. John Smith

Lisa Grace