Increasing price

Dear Sir or Madam,

Due to the increase in importing raw materials and the adverse currency situation, it is necessary to increase prices of our products. These price increases are effective as from February 1, 2011.

Revised price lists will be printed and distributed as soon as possible. In the meantime our Sales Office staff and Technical Representatives will be in a position to quote revised prices. We much regret having to revise the prices upwards, but we have tried to keep these increases to a minimum.

Yours sincerely,

General Sales Manager

Offering products and/or services

Dear Sir or Madam,

Let us present Golden Time Service Centre (GT SC), an official centre for guarantee service of Golden Time® watches and jewelry.

GT SC provides post guarantee service for watches and jewelry of any brand:

· Replacement of a battery

· Replacement of a strap

· Replacement (installation) of mineral glasses or sapphire crystals

· Replacement (installation) of hands

· Repair to a case

· Repair to a buckle

· Repair to, replacement and installation of crown/pushers

· Repair to, replacement and installation of any movement part

· Restoration of a watch

· Restoration of jewelry

· Rhodium (white, black, other)

GT SC undertakes a customized manufacturing of all watch and jewelry components of any brand:

· Straps

· Buckles

· Mineral glasses and sapphire crystals

· Bezel, bezel joints, case, case joints

· Hands

· Replacement of precious stones

Watch and jewelry maintenance services are available at GT SC located at Golden Time Manufacture at the following address:

Golden Time Service Centre

9 Bolshaya Polyanka street

Moscow

8.30 – 17.00 weekdays

Please call or e-mail to make an appointment:

(t/f) 7.495.777.7070

(e) service@golden-time.com

Conducting sustainable development survey (the first email to Irina)

Dear Sir or Madam,

You have recently agreed to become a member of our viewer panel and we would like to take the opportunity to once again ask you for your opinion.

The topic of this survey is "sustainable development and social responsibility". We would like to know your views on the subject, to identify the best known organizations and charities in this field and to understand if and how the notion of sustainability affects your personal and work life.

Thank you for answering this questionnaire which will take no more than 5 minutes of your time. Your opinion is highly appreciated.

http://www.panelwise.com/surveys

Best regards

Sonia Marques
Head of Research
[name of Internet news channel]