Conducting sustainable development survey (the second email to Irina)

This email was sent to Irina after she ignored the first one and did not answer the questionnaire.

Dear Elizabeth

A little while ago we approached you by email asking you to participate in our in-house survey aimed at assessing opinions about sustainable development and social responsibility. We would like to know your views on the subject, to identify the best known organizations and charities in this field and to understand if and how the notion of sustainability affects your personal and work life.

Could you please spare a moment to answer a few questions about the topic?


The more people that take part in the survey, the more robust the final data are. Your responses will be treated in the strictest of confidence; they will be processed only by our Research Department and used solely for internal purposes.


Your views are very important to us. We appreciate your help.


Please click on the link:

http://www.panelwise.com/surveys


Thank you for your participation

Best regards

Sonia Marques
Head of Research
[name of Internet news channel]

Useful phrases

Opening lines

  1. We would like to inform you that
  2. We have pleasure informing you that
  3. This is to inform that
  4. We think you might be interested to know that

Giving details about the change

  1. We are moving our offices to new premises at [address].
  2. Our telephone number has been changed/altered.
  3. [Name] will be leaving our company on [date].
  4. [Name] has been appointed Marketing Manager and she will be responsible for doing business with your company.
  5. A new branch will be opened in [place]/on [date].
  6. Due to adverse currency situation/economic downturn we have to increase prices of our products/to shut down our Svetlogorsk plant for a minimum of six months.

The date of change

  1. The change will take effect on [date].
  2. As from [date] our phone number will be [number].
  3. With effect from [date] our prices will be raised by 7%.
  4. The change will come into force as of [date].
  5. The change will become effective on [date].

Concluding lines

  1. Please inform of this change all (parties) concerned.
  2. We would be obliged if you could inform our customers about this change.
  3. We are sure that this change will contribute to further successful development of our relations.
  4. We will do our best to maintain the high quality of our services.
  5. We much regret having to increase prices but the worsening economic situation has made it unavoidable.

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