1) application;
2) approximately;
3) available;
4) availability;
5) booking;
6) cancellations;
7) car hire;
8) check in;
9) check-in times;
10) complaint with smth.;
11) currency;
12) delivery;
13) disappointment;
14) dissatisfaction with;
15) diversions;
16) faithfully;
17) fare;
18) ferry crossings;
19) flight confirmation;
20) flight departure and arrival times;
21) high standard of service;
22) hotel chains;
23) in advance;
24) in-flight catering and seating arrangements;
25) itineraries;
26) jet lag;
27) live up to smb`s expectations;
28) look forward to smth./ doing smth.;
29) lost or delayed luggage;
30) online reservations;
31) overbooking;
32) payments;
33) preferred route;
34) proceed;
35) request for compensation;
36) requirements;
37) reservation;
38) scheduled domestic and international flights;
39) tipping;
40) trust.
UNIT 10
COMPANY ACTIVITIES
PART 1