Now answer the questions using the information from the dialogue above

1. What ticket does Nancy need?

2. When does Nancy want to leave for Hong Kong?

3. Nancy needs an open ticket, doesn’t she?

4. Nancy needs a first class smoking ticket, doesn’t she?

5. How long does a Cathay Pacific flight take?

6. What kind of flight is United?

7. Nancy takes the United 11:30 because there are no seat available on the Cathay Pacific 11:45, doesn’t she?

8. What is Nancy’s seating preference?

9. How much does Nancy’s ticket cost?

Look at the Categories and Options box. Then role-play the conversation using different options. Use ex.10 as a model.

Category	Options
Flight Restrictions Departure time Flying time Stops Class Seating preference	one-way/single or round-trip/return-ticket fixed return date or open ticket morning, afternoon, evening overnight or daytime connecting flight or non-stop first, business or economy aisle, middle, window

12. Ask your partner these questions:

• What’s your favorite airline? Why?
• Do you belong to a frequent flyer programme?
• Do you collect air miles on a programme?
• Do you choose an airline because of air miles?
• Have you ever travelled in business class?
• Has an airline ever upgraded you to a better seat?
• Where do you prefer to sit?

TELEPHONE TALK: IS THE FLIGHT DELAYED?

Study the dialogue below.

A InterAir, can I help you?

B Yes, please. I’d like some information about a flight arriving from Munich.

A Yes. Do you what the flight number is?

B The flight number? I’m not sure. I know it leaves Munich at 17:30.

A Oh, yes, that’s IA 345.

B Yes, that’s it. Could you tell me what time it gets in?

A Yes, the arrival time is 19:10.

B 19:10. Do you know if there’s any delay?

A No, the flight is on time.

B Right, thank you very much.

A You’re welcome. Goodbye.

Look at the prompts below and practice the conversation with your partner.

A InterAir / help?

B Yes, please / like / information / flight / Munich

A Yes / know / flight number?

B The flight number? / sure / know / leaves Munich / 17:30

A Yes / IA 345

B Yes / tell / time / gets in?

A Arrival / 19:10

B 19:10 / know/delay?

A No / flight / on time

B Right / thank / much

A Welcome / goodbye

AT THE AIRPORT

‘In the space age, man will be able to go around the world in two hours – one hour for flying and one hour to get to the airport.’

Neil McElroy