2015-08-21
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Communicative competence is inseparable from the knowledge of proper behaviour. In the list given below tick off athe traits that can damage your image of a good office worker.
| Traits | a |
| 1. Interrupting people | |
| 2. Talking loudly in front of somebody’s desk | |
| 3. Arriving late for a meeting | |
| 4. Eating at your desk | |
| 5. Make personal telephone calls | |
| 6. Reading newspapers | |
| 7. Chewing gum | |
| 8. Keeping cuddly toys on your desk | |
| 9. Putting up witty slogans | |
| 10. Never fetch a colleague a drink from the machine | |
| 11. Not to hold the lift door open when others are approaching | |
| 12. Not to keep the swinging door open when others are approaching |
(From O’Connell, S. 1999. Focus on Advanced English. Longman. P. 49)
Increased interest emerged towards the natural language studies, and interaction views on language (Crystal, D. 1992. Introducing Linguistics. London: Penguin. Halliday, M. 1989. Spoken and Written Language. OUP). Interaction in communication is described with the two major terms interaction and transaction both meaning the collaboration of participants in communication but with a significant difference between them. Transactional function of the language is information transferring. It is message oriented and is performed to get things done. Interactional function of the language is partner oriented and is performed to maintain social relationship by expressing greetings, opinions, agreements and disagreements between the participants (Brown, G., and G. Yule. 1997. Teaching the Spoken Language. CUP. P. 25-53). Transactional and interactional language functions do not correspond directly to the monologue and the dialogue as both are performed through the interactive collaboration of the participants. Transactional talk is more likely to produce longer turns thus bringing the speech event closer to a succession of monologues.
