At the Hotel

- receptionist – адміністратор у готелі

- hotel clerk – службовець готелю

- to book a room – зарезервувати кімнату

- porter – швейцар, носильник

- to check in - реєструватися

- to check out – виписуватися з готелю

- to vacate [ve'keit] the room – звільняти номер

- single/double room – номер на одного/на двох

- chambermaid, maid - покоївка

- reservation – резервування номеру

- to confirm - підтверджувати

- a letter of confirmation – лист-підтвердження

- to fill in the form – заповнити форму

- vacant room – вільний номер

- the hotel is full – вільних місць немає

- to sign - підписувати

- to get the bill ready – підготувати рахунок

- suite [swi:t] – номер люкс

- bellboy - коридорний

- key [ki:]

- lobby ['lobi] - вестибюль

TEXT 1:

Receptionist: Southern Star Hotel. Good morning.

Thomas: Hello. My name is Thomas Miller.

Receptionist: Yes. How can I help you?

Thomas: Last week I booked a room from the 5^th to the 8^th of November, and you confirmed the reservation by fax.

Receptionist: Oh, yes. Mr Miller. I remember.

Thomas: I'd like to book a single room, for a colleague, for the 6^th of November.

Receptionist: Let me see. Oh, I'm very sorry, Mr Miller, but the hotel is full on the 6th of November because of the confer­ence, you see.

Thomas: Oh, what a pity.

Receptionist: You could try other hotels in the city.

Thomas: Yes, I'll do that. Thank you for your help. Goodbye.

Receptionist: We look forward to seeing you on the 5th of No­vember, Mr Miller. Goodbye.

TEXT 2:

- "Hello. Can I help you?"

- "Hello. We need a double room for three nights."

- "Yes, we have two double rooms, on the 11^th and 15^th floor, facing the yard. Which would you prefer?"

- "It's all the same with me. Maybe, my wife would like to choose. What do you think, darling?"

- "11^th sounds okay with me, if you don't mind."

- "Sure. Then let it be on the 11^th floor."

- "All right. Will you, please, fill out these forms?"

- "Certainly."

- "How long are you going to stay here?"

- "About a week or so."

- "Fine. The bellboy will show you to your room. Here are the keys. Don't worry about the suitcases. Leave them in the lobby. The porter will help with the luggage."

- "I'm leaving tomorrow. Get my bill ready, please."

- "Certainly. It will be ready in due time."

- "And when must I vacate the room?"

- "It must be vacated before the lunch time?'

- "All right. And call me up at 8 in the morning, I'd like my early morning tea and a newspaper, please."

- "Certainly, sir."