A) to generate some revenue
B) wastes
C) environmental group
D) waste products
E) wastewater and sludge
F) environmental management system
G) producing a quality product
H) by-products
I) heating costs
J) training
Scanwood Canada Ltd., a subsidiary of IKEA, manufactures board furniture for distribution and sale
throughout the North American market. Scanwoodʼs commitment to better managing their in-house 1.
_____________ and the results they have achieved are impressive. In 2000, they diverted 16.24 metric tons
of materials from landfill. The amount of materials going to landfill dropped by 22% between 1999 and 2000.
Power and oil consumption has decreased and water consumption is down. The amount of
2._____________ going into their effluent stream dropped from 22,964 litres in 1998 to 3,921 in 1999, and
was completely eliminated in 2000.
What's the secret to Scanwood's success? It began at the top with a committed and conscientious president.
Linking quality, environment and safety was also important. The company encouraged the formation of an
3._______________ made up of six employees. They have assumed responsibility for developing and
maintaining Swedwood's environmental programs. In 1999, the environment group developed a spreadsheet
to serve as a watchdog to continually improve their 4.______________. This comprehensive database is a
model to be proud of. Their complete inventory - in coming, in-house manufacturing materials and outgoing
products - is tracked. All 5._______________ are segregated and weighed, and all employees take part in
the process.
In addition to management support and an effective tracking system, the other key to Scanwood's success,
has been 6.______________. All staff is trained on Scanwood's environmental practices, procedures and
their environmental management system. The company uses a very focused training approach aimed at
7._____________, providing safe working conditions, and protecting the environment through effective
resource management. Staff is also encouraged to identify problem areas and make suggestions on ways to
improve the workplace.
What about the economics? Scanwood has had significant up-front costs associated with some of the
technology/equipment changes. However, they are seeing payback in many areas. Some of the solid waste
previously sent to landfill is now used for heat recovery, so their 8._______________ have dropped
drastically. A lighting retrofit is lowering their power bill. Money is being saved on raw materials as less
product is wasted, and less hazardous material is handled. Scanwood's reduction in solid waste is resulting
in reduced hauling fees, and they are able 9.________________ through the sale of some of their
10.______________.