A) brick-and-mortar
B) merchandise
C) free shipping
D) retail chain
E) undercut our prices
F) online giants
G) a lower price
H) online shopping
I) retailers
J) discount
K) under extreme pressure
L) online
M) advent of online shopping
N) to increase demand
O) online purchases
In an effort to prevent consumers from taking a look at 1. _____________ in-store, but using smartphone
apps to shop for cheaper prices online, low-end 2.____________ Target is scaling up its business model by
asking vendors to create Target-exclusive products.
The problem, experts say, is that there isnʼt much Target and other big-box 3. ___________ can do to quash
competition from 4. _______________ like Amazon.com and Overstock.com. The practice of so-called
"showrooming," when shoppers hit the 5. ____________ venues to determine whether they like an item, but
then buy it for cheaper on Amazon.com, is here to stay, these experts note.
Consumers turned to 6._________________ in droves this year, spending a whopping $37.2 billion during
November and December of 2011 alone, representing a 15 percent increase in spending over the same time
period in 2010, according to digital research company comScore.
And while many retailers, from J.Crew to Barnes & Noble, offered 7._____________ and steep discounts on
merchandise in the days leading up to Christmas, smaller brick-and-mortar retailers cried foul when
Amazon.com rolled out its Price Check App last December.
Amazon offered customers an additional 5 percent 8. _________________ on products they purchased
using the app, which would essentially strangle brick-and-mortar stores by encouraging shoppers to seek
products there, but buy them 9.________________.
Indeed, Target sent an “urgent” letter to vendors last week, asking them to “create special products that
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would set it apart from competitors,” according to The Wall Street Journal. Citigroupʼs Deborah Weinswig told
the Associated Press that Targetʼs letter insisted that it would not “let online-only retailers use our brick-andmortar
stores as a showroom for their products and 10. ________________ without making investments, as
we do, to proudly display your brands.”
Target also recently announced that it would partner with a number of boutique chains -- such as The Candy
Store and Cos Bar -- to carry specially designed Target wares, and it has long teamed up with high-end
designers to create special budget lines for its stores 11._________________.
Analysts say that other big-box retailers will likely try to follow Targetʼs example of creating exclusive
products and shopper loyalty programs, such as Targetʼs RedCard, which offers cardholders free shipping
for 12. ______________ and a 5 percent discount on select products.
“The trend toward more exclusives has been growing anyway, and showrooming is just another accelerant,”
wrote Sean McGowan, a senior analyst at Needham & Company, in an e-mail message.
And whether Target likes it or not, when it comes to higher-end products and national brands, consumers
arenʼt loyal. The 13. _____________ just exacerbates that.
“This company is 14. _______________ to keep their margins down,” said Morningstar's Keara. “They really
need you to come into the store and buy things that are a little higher margin.”
But thatʼs where Amazon goes in for the kill, because todayʼs cash-strapped consumer just wants 15.
__________________.
“I think weʼre slowly, gradually coming to this realization that consumers arenʼt going to spend what they did
in the last 10 to 15 years,” he said.