Task 6: Interview your partner: Ask and answer the following questions

Task 1: Group the following words and fill in the relevant parts of the chart. (There are some extra words that you do not have to use at all).

 

customer	trolley	discount	lunch voucher
to mend	items	goods	bargain hunter
label	shopper	to purchase	armchair
buyer	rows	shopaholism	manager
by credit card	till	addiction	in cash
grocery	consumer society	latest fashion	basket
shoe shop	market	trendy clothes	chemist’s
souvenir shop	medicine	fashionable rings	bakery products
stationary	jeweller’s	butcher’s	dairy products
furniture shop	hypermarket	drug store	mall
to complain about something	plaza	price tag	corner shop
queue	vegetables	to buy sg on credit	to exchange products
guarantee card	valid	to validate the guarantee card	cashier

 

Task 2: Extra vocabulary: Define the following words/ phrases with the help of your own words. What do the following words mean? (Mention examples).

 

1. To bargain__________________________________________________

2. Discount___________________________________________________

3. VAT______________________________________________________

4. Consumer__________________________________________________

5. To dispose__________________________________________________

6. Invalid_____________________________________________________

7. To buy something on hire purchase________________________________

8. To be dissatisfied with something________________________________

9. Brand_____________________________________________________

10. Price-conscious shopper_______________________________________

Task 3: Picture description: Speak about the topic for at least three minutes.

Task 4: Role play

Student A: You are an exchange student in London. You have bought a bright blue pullover recently; however, its colour was running during the first wash. You decided to take it back to the shop. Complain about the quality of the product. You want to have your money back and you do not need a new pullover. You have the receipt.

 

Student B: You are a manager of a ladies’/ men’s wear shop. A customer has come to your shop and starts complaining about a pullover. Ask what his/ her exact problem is. Offer him/ her a new pullover. Be very polite.

 

Task 5: Role-play

Student A: You are an exchange student in London. You have seen a pair of jeans of the latest fashion in a shop window. Ask about their price, size, colour, quality and brand.   Student B: You are a shop assistant of a ladies’/men’s wear shop. A customer has come to your shop and starts asking questions about a pair of jeans. Answer his/her questions. Be polite.

Task 6: Interview your partner: Ask and answer the following questions.

1. What do you buy daily/ weekly?
2. Where do you shop your clothes?
3. Do you prefer small shops to hypermarkets? Why/ why not?
4. Are you price-conscious/ fashion-conscious/brand-conscious?
5. How often do you do web-shopping?
6. Describe the last item you bought.
7. Have you ever had a complaint about a product? If yes, what happened?
8. What are the assets of credit cards?

 

(Useful phrases: I think/ I consider/ I tend to view/ In my view/ In my opinion/ As for me/ As far as I am concerned/ I believe/ I feel/ I strongly believe)