Практичне заняття 6

Тема: Види ділових листів.

Питання:

1. What types of business letter do you know?

2. What letters of two types are often used?

3. What is the main aim of an offer?

4. What information do the offers usually include?

5. What are the types of the quotation?

6. What phrases do usually open a free offer?

7. How do a free and a firm offers differ from each other?

Завдання:

1. Підготувати доповідь на тему: «Основні види ділових листів».

2. Скласти 2 зразки ділового листа.

Список літератури:

1. Агабекян И. П. Деловой английский. English for business. Серия «Высшее образование». – Ростов н/Д: «Феникс», 2004. – 320 с.

2. Богацкий И. С., Дюканова Н. М. Бизнес-курс английского языка. Словарь-справочник. Под общей ред. Богацкого И.С. – 5-е изд., испр. – Киев: ООО «ИП Логос», 2004. – 352 с.: ил. (Серия «Вас ждет упех!»).

3. Буданов С. І., Борисова А. О. Business English. Ділова англійська мова. 2-ге вид. – Харків: ТОРСІНГ ПЛЮС, 2006. – 128 с.

4. Дарская В. Г., Журавченко К. В., Лясецкая Л. А., Памухина Л. Г., Чопрова Е. Г., Шах-Назарова В. С., Шелкова Т. Г. Новый деловой английский. New English for Business. - М.: Вече, 2005. – 672 с.

5. Хачатурова М. Ф. Английский язык для деловых контактов. – К.: Аконит, 2002. – 335 с.

1. Read and translate the texts with the help of topical words.

Topical words

firm offer	тверда пропозиція
are pleased	раді
regarding	що стосується
with regard to	відносно
size	розмір
to require	вимагати
nearly	майже
quantity	кількість
obtainable	який може бути отриманий
subject to	за умови, що...
to deliver	поставляти
to receive	отримувати
to prefer	надавати перевагу
air freight	перевезення повітряним шляхом
kind	рід, вид, сорт
shipment	відвантаження
to charge	назначати ціну
cost	вартість, витрати
extra at cost	за додаткову сплату

The Types of Business Letters .

There are different kinds of business letters, used for different purposes. They are divided into two types: the business to business type and the business to client type.

Business-to-business types are intended for company to company communication. Examples are:

· Appreciation letter – a letter of gratitude and appreciation for help extended, or a good business deal.

· Thank you – is a letter of gratitude.

· Congratulations – is a letter that praises the recipient for a job well done.

· Letter of recognition – a written statement of recognized efforts similar to an appreciation letter.

· Letter of reference – is a character reference letter. It is a letter building up the character of a person to be accepted in a job.

· Recommendation – is an endorsement letter to hire a certain person.

· Sympathy letter – is a letter of condolences to a person or family.

· Invitation letter – is a letter persuading a person or a company to join an event or an occasion.

· Letter of credit – is a way of endorsing a certain business to be considered a credit loan.

· Letter of interest – a reply to an invitation that confirms presence on the event/occasion.

· Business memorandum – notices that are distributed to the staff. They are reminders of company activities, or imminent changes in the company.

· Business introduction – is done to introduce a new business to the readers.

· Business letter – a letter that talks about the plans for the business.

· Donation letter – a letter asking for donations.

· Termination letter – more popularly known as a resignation letter. It signifies someone's desire to leave a job permanently.

Business-to-Client letters are:

· Welcome letter – welcomes the client and thanks him for choosing the company.

· Letter of appreciation – thanks the client for having business with the company.

· Apology letter – asks the client for reconsideration, and apologizes for failing to deliver.

· Collection letter – notices outstanding payments due.

· Invoice letter template – this is asking the clients to state the invoice number of their transactions.

· Letter of invitation – invites a client to join a certain gathering.

· Marketing letter – is stating the newest products that the company will provide soon or is presently providing.

· Rejection letter – is stating the rejection of the client's request.

Business letters are more formal in writing. Follow the formats strictly. Be concise, clear and direct to the point.