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BUSINESS ENGLISH LESSON 3

MAKING CALLS / ТЕЛЕФОННЫЙ РАЗГОВОР

1. You are at a conference and you don't know anybody. What can you say to start a conversation with someone? Read the dialogues.

1. A: Excuse me. Are you here for the IT'M conference?

B: Yes, that's right.

A: Me too. Do you know where to register?

B: I think it's over there.

A: Oh, yes. Right, I'm Paulo, by the way.

B: Hello. Paulo, I'm Kate. Let's go and register.

2. C: Phew! Is it me or is it boiling in here?

D: Yes, they always seem to have the healing on full.

C: So. It’s not your first time.

D: No. it's my fourth time here.

C: Ob. right, so you're an old hand. I'm Boris.

D: David. Pleased to meet you.

E: Is it my mobile phone, or is there some problem with coverage here?

F: Oh, hang on. No, mine seems to be working okay.

E: Typical, flat batteries and nowhere to charge up.

F: Can I lend you mine?

E: Oh, that's very kind, but I was expecting a call on this number.

F: I see.

E: My name's Nadine, by the way From Xanadu Electronics.

F : Pleased to meet you. I'm Miko.

G: Exuse me, do you know anything about this speaker?

H: No. I'm sorry. I don`t.

C: I can't Find my programme notes.

H: Oh. here. Borrow mine.

C: Thanks. By the way, I'm Bill Smart from Silicon Technologies.

H: Right, how do you do? I'm Kazuo Vamada From Lexico.

2. Follow and complete the four conversations below.

Introducing yourself

1 A Excuseme. the ITM conference?

B Yes. that's right.

A Me too. …………………….

B I think it's over there.

A Oh, yes. Right, I'm Paulo,

B Hello, Paulo, I'm Kate

2 A Phew!

B Yes, they always seem to have the heating on full.

A So, it's not _ ………………………………………

B No, it's my fourth lime here.

A Oh, right, so . I` m Boris.

B David.

3. A Is it …………….. , or is there some promlem with coverage here?

B Oh, . No, mine seems …………………….. okay.

A Typical, flat batteries and nowhere to charge up.
B …………………………………..?

A Oh, , but I was expecting a call on this number.

B I see.

A Nadine, by the way. From Xanadu Electronics.

B Pleased to meet you. I'm Miko.

4 A Excuse me, ……………………….?

B No, I'm sorry, Idon't.

A _ _

B Oh, here ………………………………………

A Thanks. By the wav, Tin Bill Smart from Silicon Technologies.

B Bight, ………………………………… ? I'm Kazuo Yamada from Lexico.

Telephone phrases

3 Match the following to make telephone expressions.




  put a message?
Could you repeat that?
  read that back to me?
  give me through to (Accounts)?
  take me your name?
  leave to Mr Wilson?
  speak over that again?
Could 1... have extension 103, please?
  check that?
  go a message?
 
  to your advertisement.
  about an appointment.
I'm phoning ... to some information.
  for confirm our meeting.
  about see if you could attend a meeting on the 20th.






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