Vocabulary

public telephone syn payphone	- телефон-автомат
phone card	- телефонная карта
mobile phone \| syn mobile \| Br.E. syn cellphone \| syn cellular phone \| AmE. syn cellular \|	- мобильный телефон
extension	- добавочный номер
cordless phone syn cordless	- беспроводный телефон
telephone directory	- телефонный справочник
dial telephone · press-button telephone	- дисковый телефон - кнопочный телефон
to pick up the phone	- поднять трубку
handset syn receiver	- телефонная трубка
message pad	- зд. блокнот
to charge	- взимать плату
dialling tone syn dial tone	- длинный гудок
engaged tone (Br.E.) syn busy tone (Am.E.)	- короткие гудки
to dial	- набирать номер
switchboard	- коммутатор
to hang up	- положить трубку
to get the wrong number	- набрать неправильный номер
operator	- оператор
to put through	- соединить
to transfer	- переключить
to call someone syn to phone someone syn to telephone someone syn to ring someone syn to give someone a call	- позвонить кому-либо
to call smb back syn to return smb’s call	- перезвонить кому-либо
accounts department	- бухгалтерия
to erase	- стирать
to spell	- произносить по буквам
capital letter	- заглавная буква
small letter	- строчная буква
dash syn hyphen	- дефис

FOCUS 4. Listen to the telephone conversation. Fill in the table as you listen

Tape 1 – Getting information

Person called	Caller	Request	Who will make the next call?

COMPREHENSION QUESTIONS:

?	Who is the caller?
?	Who is taking the call?
?	How are these two people related to each other? Are they friends or business partners?
?	Have they been doing business long?
?	What information is needed to Tom Parker?
?	What sort of work does Maria Edwardes do?
?	Has Tom Parker received the information he required?
?	How is Ron Benson going to find out Maria Edwardes address?
?	What’s the outcome of the conversations?