2015-09-06
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- We hope that you will find our terms/prices competitive.
- We are sure that our goods will meet your approval.
- If you find our terms satisfactory, please let us have your order at an early date, as supplies are limited.
- We are sure that these goods will meet your requirements, and we look forward to your order.
- We think that we have covered every point of your enquiry. If not, please do not hesitate to write us again.
- We are looking forward to receiving your order which will have our immediate/best attention.
- We will be pleased to hear at your earliest convenience whether you are interested in our offer.
- Please inform us if you are interested.
►Fill in the blanks with the words from the box:
Attention attach for of order sale sending terms
Dear Mrs Higgins
We thank you (1) your inquiry (2) June 10 and we have pleasure in (3) you the price list as requested. We also (4) details of our (5) and conditions of (6).
We look forward to receiving your (7) which will have our most careful (8).
Best regards
Competitive discounts leaflets pleasure immediate range size samples visit trial
Dear Mr MacDormand,
Further to the (1) of a representative of Paper Products Ltd. to your company on October 14 we have (2) in sending you some descriptive (3) concerning our standard (4) of electronic components. The prices in our list are net, but we can offer (5) by negotiation depending on the (6) of orders.
We will be pleased to send (7) or to deliver goods on (8). We believe that you will find our terms exceptionally (9) and we would like to point out that we can promise (10) delivery of any item from stock.
We look forward to your early reply.
Yours sincerely
►Complete the following:
- Thank you for your letter … June 17 … our filing cabinets. We can … a wide variety of filing cabinets and we are... our detailed … together with a … list. All items are in … and we … orders … delivery … first half of the year. We hope that our … will meet your … and we are … forward to … your order.
- Our representative, Mr Travolta, has … me that you are … in our product. I … our catalogue and our … price list. Our … of payment are: 3 per cent … within 30 days. We hope to … from you soon.
- Thank you for your … of December 1. We … our telephone conversation this afternoon, in which we told you that we could … the goods your require … four weeks … order. Terms … payment … agreed. We … forward to your order … will have our … attention.
- In reply … your … wrist watches we are … the price list you …. We also … details of our terms and … of sale. We would like to … out that we can supply … of wrist watches … trial basis. If … order … bigger quantities, we … ready … considerable discount. We are looking … to … you.
►Put in the missing words:
1. We require cash…10 days…effecting the order.
2. Thank you…your enquiry…pins and needles.
3. …separate cover we are sending the full range…patterns…various colors.
4. Please pay in cash…three months…the date…delivery.
5. In the case…an order…more than 1,000 pieces we would allow a special discount…5 per cent…settlement…30 days…the date…invoice.
6. The model you ask for is…stock, but we can supply model TG37….
7. If the goods meet your approval, place an order…us…any delay.
8. We are not…a position…submit the required offer.
9. All our goods are…stock and we can effect delivery…the second half…the year.
10. Our prices are subject…7.5 per cent discount…cash payments.
►Write an enquiry e-mail and a reply to it:
A. Write an enquiry e-mail for granite panels. You want to get samples of three types, namely Chinese flower, Tiger tail and Black lotus. Also ask for details concerning price, discount, terms of payment and delivery time.
B. Write an answer. Before doing so, put the following information in the right order:
- a visit of a representative might be useful to negotiate a contract;
- discount depends on prompt settlement of accounts;
- thanks for enquiry;
- samples of more than three requested types have been already sent;
- hope the customer will like the goods and will place and order;
- price list attached;
- delivery can start 6 weeks after the order has been received.
‘PLACE-AN-ORDER’ POINT
Orders
The most essential thing is to give an accurate description of the goods you want to buy. When defining the quality or type of goods wanted, the catalogue should be quoted. The quantity of each item ordered should be clearly stated and an alternative selection should be given if the exact goods are not available.
You must also state the time for which the delivery is required and specify the method of transport. The price per unit and the total price ought to be given as well as the terms of payment. You should state if the payment is to be made in cash or on credit, and what discount, if any, is granted. Instructions must be given about all the necessary documents – Bill of Lading, Certificate of Origin, Insurance Policy, Commercial Invoices – and about the packing, marking and forwarding of the goods.
A friendly and courteous note in the closing paragraph should be included, as this will certainly contribute to better relationship between you and your supplier.
Refer back to replies to enquiries in ‘Reply-to-enquiry’ Point. Below are the replies to those letters.
Dear Mr Schmidt,
We have pleasure in sending you a trial order for plastic packaging.
We agree to your prices but if you reduced it, we might be in a position to take a larger quantity. Please let us know if you are able to make the prices easier, as we have had several enquiries for these goods.
[Instead of the previous paragraph you can write the following:
We agree to your prices and are interested in purchasing larger quantities if you would be ready to grant us better terms of payment].
Please see the attachment #1 for the catalogue numbers of items, which we would like to buy [place an order for]. In the attachment #2 we give you full details regarding packing and marking. These must be strictly observed. Method of shipment: by air.
We await your confirmation.
Yours sincerely
John Smith
Purchasing Manager
Nature Products
Dear Mr Adams
Thank you for your offer of September 20. Please find attached our order No. 4083/05 for fabrics catalogued under #2, 7, 8, 17 and 19.
Delivery by the end of October is essential for us and we hope you will give this order your most careful attention. The Irrevocable Letter of Credit will be opened in your favor after receipt of your confirmation of the order.
We would be obliged if you could arrange for shipment on time. We will submit further orders with you if this one is completed to our satisfaction.
We are looking forward to receiving your confirmation.
Best regards,
Lionel Springsteen
Purchasing Manager
Knitwear Planet
Dear Ms Groenewegen
Dear Mrs. Groenewegen
Following our e-mail exchange regarding ladies’ and men’s knitwear we are now sending you our order for total 3,000 items (please see the attachment). We have already given our instructions concerning opening of a Letter of Credit in your favor with your bank and await your advice about the shipment of the goods in due time.
We are interested in purchasing larger quantities if you would be ready to grant us better terms.
Thank you in advance for your prompt handling of this order.
Best regards,
Paul Midler
Purchasing Director
PutOn&Go
