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Задержка поставки (Delay in delivery)

1 The goods were ordered on 7th May (order no. ND476) have not yet arrived.

2 We have not yet received your order no. 44 which we understood was shipped on 5th December.

3 If you cannot deliver within the next 2 weeks, we shall have to cancel the order and obtain the goods elsewhere.

4 Your delay in delivering the goods against Order no. 654 causes us considerable inconvenience.

5 We must insist on your unconditional guarantee that the goods will be delivered at the end of November.

6 We are sure you will give this matter your immediate attention.

Повреждение или неудовлетворительное состояние поставленного товара (Unsatisfactory or damaged goods)

1 We took delivery on 12th December of our order no. 3345. However, several crates were missing, and others had been damaged.

2 We regret to report that our consignment of 4th April was delivered this morning in an unsatisfactory condition. A detailed list of the damaged items is enclosed.

3 The goods shipped by you in execution of our Order no. 50 do not correspond with the sample on the basis of which the order was placed (or which led to our placing the order).

4 The packing of goods is inadequate and unsuitable to local conditions.

5 A considerable amount of cases arrived in a badly damaged condition, the lids being broken and the contents crushed.


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