C. Put the parts of the letter into correct order and name them

  20 May 20-
  HALL &CO. LIMITED BUILDERS' MERCHANTS Albert Road Peterborough PE2 7EK Теl: 01733 564231 Fax: 01733 341865 Email: mlongley@hallbuild.co.uk
  Dear Mr Freeland
  Mike Longley Sales Manager Hall & Co. Ltd
  Yours sincerely
  Enc.
  Mr M. Freeland 57 Coniston Crescent Dunstable Bedfordshire LU14 3RW
  We note that you have made a planning application to extend your property, and I am writing to tell you about the building products and services which Hall & Co. provide. Our products start at the foundations with sand, cement, and bricks and we supply a full range of timber and plasterboard at unbeatable prices. We also offer a FREE ESTIMATING SERVICE with orders over £50.00. We feel sure you will find a lot to interest you in the enclosed brochure and look forward to …

D. Write a business letter to a potential new customer of your company requesting information about some products they sell.

Reading 2: Types of business documents

A company uses documents to communicate, transact business and analyze its productivity. Since documents provide proof of an organization’s dealings and may be referred to for years to come, it is important that they be well written. Business documents range from brief email messages to complex legal agreements. Some documents are prepared by employees and business owners, while others are drafted by professionals from outside of the company, such as accountants and lawyers.

A. Study the information below and do the task after it.

1) an enquiry a request of information (sent by the customer)
2) a quotation the price given for goods or a piece of work
3) an estimate an approximate calculation of the cost of smth
4) a counter-proposal a letter where the customer tries to get better terms
5) an order a request to supply goods (sent by customer)
6) an invoice a bill for goods or work done
7) a remainder a letter to a customer about an unpaid invoice
8) a receipt a document that proves you have paid for some goods
9) a statement a list of amounts paid and still owed, sent every month
10) a complaint a letter saying you are not satisfied about smth

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