Phrases

We are sorry (We regret) to have to remind you that …  
In spite of our notification…  
So far (Up till now) we have received no reply…  
We have to draw your attention to our statement dated …  
We are at a loss to understand why we have not heard from you.  
We regret that we have to complaint about the way in which the account has been paid.  
Will you please let us have your draft I settlement of our invoice №…  
We sent you quarterly statement for the amount of $..., but since we have not received any advice of payment we are enclosing a copy of the statement.  
We have given you every opportunity of discarding your debt but have had no evidence of your willingness to honour your obligations.  
… we have no option but to take immediate legal action to recover the amount due to us unless your payment is received within 7 days.  
… as we cannot get any satisfactory reply from you regarding settlement of our account we shall have to refer the matter to the Trade Association in your town, unless we receive some news from you within 3 days.  
It is impossible to keep this account open any longer and we are taking measures to obtain payment through legal channels.  
We are therefore instructing our solicitors to take the necessary action to enforce payment.  
We shall much regret having to take this step and we hope it will not be necessary…  
We trust you will not make it necessary for us to take such a step.  

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Examples:

а) письмо-напоминание (первое) о просроченном счете

THE JAMESON CONSTRUCTION CO 9 Harbour Road Melbourne, Australia April 25, 2014 J. White & Co. Ltd. 79 Prince Albert Street Birmingham Great Britain Dear Mr. White, As we have always received your payments punctually, we are puzzled to have had neither remittance nor report from you in connection with our current statement of 1 April. We think you may not have received our letter containing the statement, as settlement is now 3 weeks overdue. We are enclosing a copy of the statement to the amount of $1000 and you will no doubt give it your early attention. We look forward to receiving your answer. Yours faithfully, (signature) Peter Brook Credit Department Enclosure

b) письмо-напоминание (вторичное) о просроченном платеже

BLACK & WILSON LTD. 15 Beaford Avenue Blackpool England July 1, 2014 Messrs. W.H. Strong and Co. 73 Crimea Road London England Dear Sirs, On April we sent you our statement showing a balance due of $ 1000. This sum should have been paid by 30 April, but, receiving no remittance, we wrote to you again on 25 May, enclosing a copy of the statement. As we are still without any reply from you, we regret to say that we must hold your order №1145 until we have your payment or explanation of your delay in replying to our letters. We hope to hear from you very soon. Truly yours, (signature) John Black Credit Department

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c) письмо-напоминание (повторное) о просроченном платеже

JONES – SMITH 1234 Wilson Street Ann Arbor, Michigan 78654 USA September 25, 2013 A.D. White Co. 456 Queen Street London England Dear Mr. White, When we placed you on open account terms it was agreed between us that settlement would be made within 30 days of date of statement. Your payments have not always been made in accordance with our agreement and your present balance of $234 is now a month overdue. It is impossible for us to continue supplying you unless you meet your obligations promptly and we now have to ask you to confirm by e-mail that you have arranged for payment. We look forward to receiving your prompt answer. Truly yours, (signature) Frederick Jones Credit Department

d) последнее напоминание о просроченном платеже

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THE WHITE STAR LTD. 22 Sunbury Road London England August 9, 2014 Wagell’s Department Store 456 Marquette Street Johnson, Minnesota 76584 USA Dear Mr. Wagell: All our attempts to induce you to clear your indebtedness to us have been ignored, and we are quite unable to understand why you have not even replied to our letters. We think we have shown reasonable patience and consideration, but we can do so no longer and must now reluctantly take steps to obtain at law. As you must yourselves appreciate, your own credit and reputation are certain to suffer by our action, but we regret that there is no alternative. If, however, you make an immediate payment to XXX-Bank of the full amount due, we will suspend action against you. We look forward to your prompt payment. Yours faithfully, (signature) Bill Brown Credit Department

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