Прочитайте диалог по ролям с партером. Составьте аналогичный

CUSTOMER SERVICE

CLIENT: I'd like to make a complaint to the manager, please.

STAFF: Which department did you want?

CLIENT: Sales or Dispatch. Either one will do.

STAFF: Can I ask what it's about, please?

CLIENT: I ordered a printer from you two weeks ago and you sent me the wrong one.

STAFF: I'm sorry about that. I'll put you through to the person responsible for the mistake. Mr. Stewart, a complaint.

STEWART: Hello, Customer Service Department. Leslie Stewart speaking..

CLIENT: Hello, I ordered a printer from you recently and I was sent the wrong one.

STEWART: I'm very sorry to hear that. There must have been a mix-up. It doesn't happen very often I can assure you. Could you tell me what your order number was?

CLIENT: No, but the invoice number was 961156.

STEWART: Thanks. I'll just check it out on the computer.

Часть III. Варианты контрольных работ

Контрольная работа

Вариант №1.

Задание №1. Найдите английские эквиваленты русским конструкциям.

1. в соответствии с другими базисными условиями поставки;

2. именуемая в дальнейшем;

3. общая стоимость оборудования, запасных частей, инструментов;

4. в комплектации;

5. цены твердые и не подлежат изменению;

6. цены по позициям указаны в приложении 1;

7. заключили настоящий контракт о следующем;

8. в полном соответствии с технической характеристикой;

a) the prices per item are specified in Appendix I;

b) in full conformity with the technical characteristics;

c) in accordance with other basic conditions of delivery;

d) hereinafter referred to as;

e) the total value of the equipment, spare parts, tools;

f) the prices are firm and subject to no alteration;

g) in complete score of supply;

h) have concluded the present contract for the following.